I. Ways to order goods.
Orders are accepted:
via the e-shop ordering system
by e-mail to the e-mail address given in the “Contact” section
by telephone, as indicated in the “Contact” section
The prices of the products are given in euros, with or without applicable discounts. The price does NOT include the statutory value added tax of 21% applicable at the time of ordering. If a higher price is quoted at the time of order confirmation, the customer has the right to refuse the purchase immediately. If the price of the purchase in the online shop changes after the order confirmation, the customer shall pay the price indicated in the order confirmation sent.
III. Terms of payment
Payment for the goods depends on the payment method chosen by the customer.
If you choose the PaySera system or a simple bank transfer, the order will only be processed once we have received your payment.
If you choose cash payment, you can pay for the goods when you collect them – i.e. you can pay in our shop at Vairuotojų g. 6B, Skriaudžiai, LT-59276 Prienai district.
IV. Terms and conditions of delivery
Each item is accompanied by its stock condition.
If “In stock” is indicated, the estimated delivery time is 2-5 working days.
If “We will deliver on order” is indicated, then the estimated delivery time is 5 – 30 working days, the Customer is informed individually by phone and/or e-mail about the exact delivery time.
The goods are delivered by the seller or by a delivery service company authorised by the seller (parcel service, couriers).
The goods shall be delivered to the address indicated by the Customer to a place where a car is available.
V. Right of return after ordering and purchasing the goods
You have the right to return the goods you have received to us within 14 days, explaining the reasons for the return. The time limit starts to run from the moment you receive the goods. The goods cannot be returned if they have been used. Returns are at the seller’s expense and risk. In the case of the return of a product that has been ordered under a Purchase Order, the amount to be refunded is 70% of the price of the product.
VI. Warranty Obligations
If the goods are defective at the time of delivery, the seller undertakes to remedy them. Emideira Ltd. shall have the right to repair the goods in the first instance or, at its discretion, to replace them with other goods. If the goods are again delivered defective or if there is a delay in delivery within the agreed period of time, the Customer may demand a reduction in the purchase price or cancel the order. The duration of the guarantee obligations is indicated on each item in months from the moment of receipt (delivery).
VII. Data protection
Personal data will only be processed if you freely provide it when ordering a product.
We will not pass on your personal data and your home address or e-mail address to third parties without your explicit consent, which you can withdraw at any time. The exception to this is our partners who provide services that require your data for the execution of the order (e.g.: the parcel delivery company obliged to deliver the goods and the payment institution obliged to carry out payment transactions). In these cases, only the necessary data is transferred.
VIII. Final provisions
The applicable law is the law of the Republic of Lithuania.
In the event that any of the provisions of these General Terms and Conditions are or become ineffective, the other provisions shall remain in force.
Information on collection points for waste electrical and electronic equipment: http://www.eei.lt/gyventojams-ir-imonems